Frequently Asked Questions
Once your order ships from one of our warehouse, most items are delivered to the customer within 3 - 7 days after the item ships.
Yes! We ship worldwide.
Packages leaving the US will be shipped to a regional hub and then to the destination country. Once the packages reach their destination country, they are handed over to the country's local postal service for final delivery. Keep in mind that international orders can take up 3- 8 weeks to be delivered.
We want to offer our customers an extra layer of assurance, and we are happy to announce Route+ as an option for our customers to add to all their purchases. Route+ is a shipping insurance company that offers shipping protection.
Route Package Protection covers lost, stolen, and damaged items. When replacing an item, Route covers the subtotal of the order, the Route premium, shipping costs, and taxes.